Privacy Policy
This Privacy Policy governs the manner in which Air Ticket Service, operating under the brand name YatraTrips, collects, uses, stores, processes, and discloses information collected from users. By accessing or using the Platform, You agree to the terms of this Privacy Policy.
This Privacy Policy governs the manner in which Air Ticket Service, operating under the brand name YatraTrips ("Company", "We", "Us", "Our"), collects, uses, stores, processes, and discloses information collected from users ("User", "You", "Your").
The website www.yatratrips.com (hereinafter referred to as the "Platform") is owned and operated by Air Ticket Service.
By accessing or using the Platform, You agree to the terms of this Privacy Policy.
2.1 Personal Information
We may collect personally identifiable information ("Personal Information") including but not limited to:
- Full name
- Contact details (mobile number, email address, postal address)
- Identification details (where required)
- Billing and payment information (processed via secure payment gateways)
Such information is collected when You:
- Register on the Platform
- Make travel bookings
- Submit inquiries
- Participate in promotions or surveys
2.2 Passenger & Travel Information
Where You make bookings for third parties, We may collect personal and travel-related information of such individuals.
You represent and warrant that You have obtained necessary consent from such individuals for sharing their data with Us.
2.3 Information from Third Parties
We may obtain information about You from:
- Business partners
- Payment processors
- Travel suppliers
Such data may include updated contact details, transactional information, or demographic data.
2.4 Automatic Information
We automatically collect certain technical information when You access the Platform, including:
- IP address
- Device and browser type
- Access times and referring URLs
- Usage patterns and activity logs
2.5 Cookies and Tracking Technologies
The Platform uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.
You may configure Your browser to decline cookies; however, certain functionalities of the Platform may be restricted.
2.6 Third-Party Technologies
Third-party vendors and partners may use cookies, web beacons, or similar technologies to collect information regarding Your interaction with the Platform and other websites.
We do not control such third-party technologies and disclaim responsibility for their privacy practices.
We process Your information for legitimate business purposes, including but not limited to:
- Facilitating and managing travel bookings
- Processing payments and transactions
- Providing booking confirmations and updates
- Managing user accounts
- Responding to inquiries and customer support requests
- Improving Platform functionality and user experience
- Conducting analytics and research
- Sending promotional communications (subject to consent)
- Preventing fraud and unauthorized activities
- Complying with applicable laws and regulatory requirements
However, We may disclose Your information to:
4.1 Service Providers
Including airlines, hotels, transport providers, and other travel-related vendors for the purpose of fulfilling bookings.
4.2 Third-Party Vendors
Including payment gateways, IT service providers, analytics services, and marketing partners, strictly for service-related functions.
4.3 Business Partners
In cases where services are jointly offered, Your information may be shared with relevant partners.
4.4 Legal and Regulatory Authorities
Where required by applicable law, regulation, court order, or governmental authority.
4.5 Corporate Transactions
In connection with mergers, acquisitions, restructuring, or sale of assets.
4.6 Aggregated Data
We may share anonymized and aggregated data for analytical or business purposes.
We implement reasonable administrative, technical, and physical safeguards to protect Your information, including:
- SSL encryption
- Secure data storage systems
- Restricted access controls
We retain Your information for as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Subject to applicable law, You may have the right to:
- Access Your Personal Information
- Request correction or update
- Request deletion (where permissible)
- Withdraw consent
You may:
- Decline to provide certain information (subject to service limitations)
- Opt out of marketing communications
- Disable cookies via browser settings
Users may access, update, or delete their information through their account settings on the Platform.
Upon account closure, certain data may be retained for legal, compliance, or record-keeping purposes.
The Platform is not intended for use by individuals below 18 years of age.
We do not knowingly collect Personal Information from minors.
The Platform may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external websites.
We reserve the right to modify this Privacy Policy at any time.
Updated versions shall be posted on the Platform and will become effective upon publication.
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
For any questions, concerns, or requests regarding this Privacy Policy, You may contact:
- Email: Booking@yatratrips.com
- Phone: 7900-16-7900
- Company: YatraTrips