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Air Ticket Service Delhi, India

Booking & Refund Policy

All bookings made through www.yatratrips.com (operated by Air Ticket Service) are subject to availability and confirmation. Please read this policy carefully before making any booking.

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1. Booking Policy Confirmation

1.1 General Terms

A booking will be considered confirmed only when:

  • Full payment or required advance is received
  • Booking confirmation / ticket / voucher is issued

1.2 Pricing & Availability

  • All prices are dynamic and subject to change without prior notice
  • Fares are not guaranteed until booking confirmation
  • Availability depends on real-time inventory from airlines, hotels, and suppliers

1.3 Payment Terms

  • Full payment is required for most flight bookings
  • Partial advance may be accepted for holiday packages
UPI Bank Transfer Credit Card Debit Card Payment Gateway
Important: Failure to make payment on time may result in automatic cancellation of the booking.

1.4 Customer Responsibility

  • Customers must provide accurate details — Name, Date of Birth, ID Proof, etc.
  • Any error in details may lead to cancellation or extra charges, which will be borne by the customer
2. Cancellation Policy Charges
  • All cancellation requests must be made via Email or WhatsApp
  • Cancellation charges depend on airline rules, hotel/vendor policies, and type of booking

✈️ Flight Cancellation

  • Cancellation will be processed as per airline policies
  • Additional service charges may apply: ₹100 – ₹500 per ticket (depending on case)

🏨 Hotel / Holiday Package Cancellation

Time Before Travel Cancellation Charges
15+ days Minimal / Service charges only
7 – 14 days 25% – 50%
3 – 7 days 50% – 75%
0 – 3 days / No Show 100% — No Refund
3. Refund Policy Refunds

3.1 General Refund Terms

  • Refunds will be processed as per airline / hotel / vendor policies
  • Refund amount = Total Paid − Cancellation Charges − Service Charges

3.2 Refund Timeline

Flight Refund
5 – 15 days
Working days after cancellation
Package Refund
7 – 20 days
Subject to supplier processing

3.3 Non-Refundable Cases

Refunds will not be applicable in the following cases:

  • Non-refundable tickets or bookings
  • Last-minute cancellations
  • No-show cases
  • Visa rejection (in case of non-refundable packages)

3.4 Service Charges

All booking / service charges are non-refundable under any circumstances.
4. Important Conditions Note
  • Air Ticket Service acts only as an intermediary between customers and service providers (airlines, hotels, tour operators)
  • Any delay in refund is subject to the airline / vendor processing timeline
  • Refunds will be processed only after receiving funds from the respective supplier
5. Force Majeure Unforeseen Events

In case of unforeseen events, cancellations and refunds will be handled strictly as per airline / vendor policies. Such events include:

  • Natural disasters
  • Weather disruptions
  • Flight cancellations by airlines
  • Government restrictions or travel bans
6. Legal Note Jurisdiction
Air Ticket Service is the legal entity, and YatraTrips (www.yatratrips.com) is the brand name under which services are marketed and operated. All transactions are governed under Air Ticket Service.
7. Contact & Support Reach us

For cancellation requests, refund enquiries, or any support, contact us at: